Rakesh Missra is a name to reckon with, when it comes to consulting and Training services. He has more than two decades of experience in the IT industry with expertise in Global Delivery, Solutioning, Stakeholder Management, Offshore Delivery, Managed Services, Project Management and Delivery Excellence. His ingenuity and proficiency is evident from the numerous awards under his name.
He has a bachelor of engineering in computer science and a member of organizations like TiE (The Indus entrepreneurs) as well as CSI (computer society of India). He has gained much credence like managing multi-vendor, large programs for global clients undergoing challenging business situations like organizational realignments, cost optimized growth, business transformations, etc. After spending close to 20 years working in several roles he launched his own startup called Missra Consultancy, which provides IT Advisory, Consulting and Training services.
Please provide a brief overview of your product/ service.
Missra Consultancy provides IT Advisory, Consulting and Training services.
What inspired you to build the above product/ service?
I’d a successful corporate career; but, when I realized that by being an entrepreneur, I can help others as well, it was inspiring enough to leave the comfort zone of corporate world for an entrepreneurial stint.
What is your life mantra?
To each his own!
What was the most challenging part of your journey till now?
Balancing my efforts between business development and service delivery.
How did you overcome those challenges?
From our very first assignment, we ensured that our services delighted our customers rather than just satisfying their needs. This helped us in gaining their trust and they (customers) reciprocated positively through repeat business, referrals as well as some of them stepping further and becoming our angel investors.
Share some details about the investments that you have been able to fetch for the business till now.
Angel Investment / Talks are on with select few government entities to participate through distributed debt/equity route.
How do you protect yourself from the problem of Brain Drain?
By ensuring that a realistic sense of ownership prevails in our work ambiance.
According to you, what are the three qualities an individual must have to achieve success?
Which online tools/ services/ apps do you use the most and would like to recommend as well?
Rather than focusing on which tool/app to use, one needs to focus on what goal one plans to achieve (managing one’s time, prioritization, uncluttered mind, etc) through help of technology. Once this perspective is undertaken, there are enough tools/apps to suit everyone’s purpose/interest/preferences.
Share any one habit which you think makes you more productive.
Always keeping big picture in mind, even if executing at minutest level.
Share any one habit which you wish to change in yourself.
Multi-tasking / It’s a myth which we’ll need to unlearn in due course.
Answer in less than 50 words
One tip to success:
There is no universal criteria of being successful. Define what success means to you, and then, work until you’ve achieved it. This is true for all walks for life.
One mistake you believe every individual must avoid:
Don’t assume / Ask.
One most important lesson that you have learnt till now:
Any expectation from others will usually disappoint/hurt you.
What are your plans for next 3 years?
Improving our margins, Pan India partnerships in training space & a growing bunch of happy customers!
If you get a chance to start your career again what would you do differently this time?
I’ll be an entrepreneur from day one!
What are your top three getaway destinations?
Share a quote that inspires you the most.
Allow me to share a quote of my own, from my book “A Prism of Quotes”: “Never settle down for the stardust if star is still in sight.”