Manmeet Singh Oberai is a seasoned expert from ITES/BPO industry, having a rich professional experience. Business process management has been his arena for more than two decades now. He has seen it transform and evolve with the changing face of corporate requirements along the globe. His forte is setting up transitions, process delivery and excellence. He is associated with the leaders of industries such as BFSI, Retail, Telecom, Ecommerce, Airlines, Real Estate, NGO’s and Consumer Durables.
All that matters in business is the right attitude and zeal towards work, and he has the right combination, which is evident from his successful career. Now he aims to extend that success with his latest venture called Amey Global Business Solutions. Through Amey, he assists clients to take over entire control of how they need to operate and focus on their growth.
Please provide a brief overview of your product/ service.
Amey Global Business Solutions is a one-stop-shop Business Process Outsourcing (BPO) enterprise located at Navi Mumbai, India. Amey Global provides cutting edge IT/ITES solutions at affordable costs, by offering a vast range of BPO, Customer Service, Telecom and Technology Solutions to a diverse set of national Clients across BFSI, Telecom, Ecommerce, Media, and Real Estate sectors and many more.
What inspired you to build the above product/ service?
Creating Jobs and Opportunities for people associated with you, make careers and give people a better life for living and a goal to achieve.
What is your life mantra?
Your big opportunity may be right where you are now – Napoleon Hill.
What was the most challenging part of your journey till now?
To get unknown people believe your idea and make them part of your journey.
How did you overcome those challenges?
Giving clients test runs, trials, demonstrations and discussions with delivery of service and a viable business model for both sides
Share some details about the investments that you have been able to fetch for the business till now.
Been able to get a loan in place for starting up and get clients on board for running opex needed for business.
How do you protect yourself from the problem of Brain Drain?
Employee engagement programs like team lunch, movies, celebrations in office.
According to you, what are the three qualities an individual must have to achieve success?
- Thought Clarity
Which online tools/ services/ apps do you use the most and would like to recommend as well?
We have in house set up and technology.
Share any one habit which you think makes you more productive.
Being on time in office.
Share any one habit which you wish to change in yourself.
I am workaholic hope to change some day.
Answer in less than 50 words
One tip to success:
Don’t give up keep going you never know where is success waiting for you and you may be too near to it when you give up, may be just a step below success.
One mistake you believe every individual must avoid:
Forecasting business numbers considering an ideal situation.
One most important lesson that you have learnt till now:
Re visiting plans and numbers thrice before finalizing the same.
What are your plans for next 3 years?
- To constantly help our clients with the most desirable and cost-effective solutions, tailored to improve customer experience.
- To transform into a powerful and dynamic service provider, making way for innovations and helping companies grow to their potential.
- The current set up of 50 seats to be ramped up to 500 seats.
If you get a chance to start your career again what would you do differently this time?
Build technology ahead of time.
What are your top three getaway destinations?
- Kerala in India
- Abroad Maldives
Share a quote that inspires you the most.
“Rome Was Not Built in a Day.”