Prateek GoelFounder & CEO at ZeroWaste Published On: Monday, January 25, 2016 Views 4360

ZeroWaste is a reverse commerce (re-commerce) platform connecting sellers of used un-used and overused electronics with refurbishes and authorized recyclers. We provide an online platform where consumers can self-evaluate their products by answering few questions about it, and receives an instant quote for the same. On acceptance, the customer can schedule a free home pick up and get Instant Cash at his/her place.

While visiting Ghana for a Telecom project (TeraMatrix.in, previously co-founded), we first came to know about e-waste. Ghana is almost a Graveyard of Electronics. Soon we discovered that in India, there was a missing link between consumers of electronics and recyclers. We found that consumer does not have access to a convenient means to connect to recyclers; the unauthorized sector of second-hand electronics not only provides bad services but also does not comply with environmental norms.

I go by the words derived from the poem of J.B. Rittenhouse’s work that comes down to “Life gives you what you ask for. Just be sure you ask enough.”

Convincing teammates and their families :). Thus, Building team of the right set of people has always been a challenge.

Open work culture and mix of both experience & young energy has helped us to attract talent. Thus, I have personally worked on HR & Office culture. We have been regular in experimenting with the working hours (like 7:30 am to 4:30 pm) and heavy healthy breakfast in office is one of many stays.

Around INR 1 Crore, from friends and families.

At ZeroWaste, we live like a closed family. While the goal and challenges unite us, yet we have a flexible work life culture that ensures employee’s needs and requirements fully met. We have retained almost 100% of teammates who matter for ZeroWaste.

Patience, Presence of Mind, Clear Vision

Google Analytics for website user tracking, vTiger CRM for customer support, Redmine for software development & bug tracking.

Ability to Delegate with a clear end results in mind.

Losing track of time while working on a solution.

• One tip to success:

Fail Fast

• One mistake you believe every individual must avoid:

Not talking to your customer

• One most important lesson that you have learned till now:

Identifying the right set of skills in right people.

Establishing ZeroWaste as a preferred re-commerce platform by expanding the service offering pan-India

I probably will be in the same domain but I will listen to my gut feeling more than I did now.

I prefer to be on the road (driving) or at a place where I can find solitude.

1. Sunday evening at a Cafe Coffee Day with my books.
2. Roadtrip to Sambhar Salt Lake (near Jaipur).
3. Sunrise or Sunset at Nahargarh Fort (Jaipur).

If something is important enough, you should try, even if the probable outcome is a failure. – Elon Musk.