Mithun ChandraCo-Founder & CEO of Duffl Published On: Thursday, November 19, 2015 Views 2022
"Everything around you that you call life, was made up by people that were no smarter than you."
Mithun is a people lover with close to a decade of experience in Startups, Enterprise Sales, Key Account Management, Client Engagement and Global Business Development. He has completed his Bachelors of engineering in electronics and communication and is currently pursuing MBA in Marketing from Edinburgh Business School. He is of the view that there is no fun in learning to walk without a few tumbles. As a serial entrepreneur, he is not ashamed to share his earlier failure. This is what separates him from the rest.
His latest venture, Duffl ((Tete-a-Rent re-branded) is India’s first, curated peer-to-peer fashion re-sale and rental market place where anyone can become a seller. He has all the qualities of a visionary and a startup enthusiast. He has a knack of identifying trends at a very early stage, which is a highly essential trait for a successful entrepreneur.
Please provide a brief overview of your product/ service.
Duffl is a peer to peer fashion re-sale and rental marketplace which allows users to monetize their wardrobe in seconds and allows others to either buy or rent items from the site while we handle everything from doorstep pick up, quality check, laundry, packaging, pan India shipments, payments and even hassle free returns
What inspired you to build the above product/ service?
It started from a personal pain point and on extensive research we realized it was a an issue everyone faced and there was a huge gap that needed to be filled.
What is your life mantra?
- Keep it simple, don’t over complicate things
- Never give up
- Always give it your best shot so you don’t regret a thing later on
What was the most challenging part of your journey till now?
Overcoming the mentality of “who will wear second hand clothes”. There is a long way to go, and all we need to do is, be patient and keep at it. But the response we have gotten so far has been, simply put, awesome . It’s not long before collaborative fashion becomes a trend on its own
How did you overcome those challenges?
It’s all about how well you execute your idea and how well you understand your customers’ needs and wants. At the end of the day every customer expects convenience clubbed with superior service. So it doesn’t matter whether you serve 5000 or 500, ensure each one of the customers is satisfied and most importantly, be willing to refer your service to another. As far as we are concerned, that’s the biggest recognition. And that is what we work towards, everyday.
Share some details about the investments that you have been able to fetch for the business till now.
We have recently raised an angel round from 2 investors from Silicon Valley and 1 from India. We will be revealing more information about this round shortly.
How do you protect yourself from the problem of Brain Drain?
- Work at our own pace, but when its time to pull up our socks, we do
- We have a clear vision, it’s more important than you think
- We are chillers and hustlers by nature. Getting tensed only creates chaos. If you need to take off, we take off.
According to you, what are the three qualities an individual must have to achieve success?
Success is subjective. As far as I am concerned;
- Create something that actually solves a problem
- Have a long term vision but keep iterating your path until you get there. Experiment and find the path that fits best
- No one, who has ever quit has succeeded. So keep at it and block the sceptics. If you are wrong you’ll learn. That’s the process. After all, if not now, then when?
Which online tools/ services/ apps do you use the most and would like to recommend as well?
I presume you’re referring to productivity tools. Apart from the basic apps and tools everyone uses, apps I would recommend are In Shorts, AnyDo and Asana. Keeps me and my team up to date and synchronized.
Share any one habit which you think makes you more productive.
I hate procrastinating. If I have a task, I try my level best to finish it then and there
Share any one habit which you wish to change in yourself.
I wish I could be a little more active. There are days when I suffer from severe couch potato syndrome
Answer in less than 50 words
One tip to success:
Define, very clearly in your head, what success means to you, give it a deadline and get the hell there. Usually, once you embark on the ride, doors start opening, take them instead of showing people the way
One mistake you believe every individual must avoid:
Being clueless about what they are into. If you venture into something, whatever maybe the reason and whatever venture, you very well master the tricks of the trade
One most important lesson that you have learnt till now:
To believe in myself. I used to second guess everything and wonder if I was capable at all. But once I went for it, things that I thought were not achievable, turned out to be within my reach
What are your plans for next 3 years?
Build a community of loyal collaborative consumers and make Duffl the go to portal for re-sale and rental of fashion in the nation.
If you get a chance to start your career again what would you do differently this time?
Obviously, wouldn’t change a thing about it.
What are your top three getaway destinations?
Anywhere with my family
Share a quote that inspires you the most.
“Everything around you that you call life, was made up by people that were no smarter than you” – Steve Jobs -