Industry Updates Archives

10 Ways to Enhance Customer Service with Technology

In our digitally-driven business landscape, providing high-quality customer service is a competitive necessity. As more technology emerges to serve businesses, the way businesses interact with customers is undergoing a revolution. In this era of rapid technological evolution, businesses must leverage cutting-edge tools to streamline operations, anticipate customer trends, and foster customer loyalty. In this guide, […]

The hidden angle of Ibibo acquisition by MakeMyTrip!

MakeMyTrip acquires Ibibo… It was recently announced earlier this month, that two of the biggest OTA’s of India – MakeMyTrip and Ibibo Group (owned by Naspers Limited), had agreed to combine the two businesses under MakeMyTrip, and making one grand entity! Through an all-stock transaction that is valued somewhere close to $1.8-2 Billion making the […]

Facebook’s Marketplace launched to compete with eBay, Craigslist, OLX, Quikr, etc…

The news… As we all know, Facebook is where 1.71 billion people connect globally with each other. In the recent years, the platform has further evolved into many other diversions, one being where more people are seen to be using Facebook to connect in another way: buying and selling with each other. This activity, which […]

Everything you need to know about Google Allo!

As we have been seeing, Google seems to hold some kind of fascination towards communication apps, many of which have successfully managed to fade into Google history. Having said that – they seems of have cracked the code this time, and have launched their very best – Google Allo! What is Google Allo? Announced at […]

First rebranding, and now spectacles: where is Snapchat heading with all this?

The news…. On 24th September of this year – Venice (California)-based Snap Inc (earlier known as Snapchat) announced that – they’ll be launching a totally new type of camera, which they like to call – Spectacles! Yes! As the name suggests, “Spectacles”, launched by this millennial-friendly messaging service + social network + video hub, are […]

Snapdeal re-branding just before the start of the festival season! Is it a desperate attempt to make a comeback?

The news…. Snapdeal has recently adopted a major look and identity makeover that is being reported to be their biggest repositioning since pivoting from a deals site six years ago. They have rebranded themselves with a new logo and a campaign named Unbox Zindagi. They have thrown their red-and-blue logo away, and has moved on […]

Premji Invest: the secret family investment of Azim Premji that manages a $2 Billion portfolio

What is PremjiInvest? Founded in 2006, PremjiInvest is the family investment office of Wipro’s founder and one of India’s billionaire – Azim Premji. Azim Premji routes all his non-Wipro investments through PI. It is a private equity fund that manages more than $2 Bn of Azim Premji’s personal wealth, by investing in capital markets and […]

Reliance Jio 4G: an attempt to fulfil the Digital India dream of Prime Minister Narendra Modi!

The news….! Six years after re-entering the telecom space RIL (Reliance Industries Limited) chairman – Mukesh Ambani has taken the telecom industry by storm by the big bang launch of Reliance Jio (which would have the cheapest 4G rates and unlimited voice calls) at the company’s 42nd AGM. He dedicated the much-anticipated Reliance Jio 4G […]

GST Bill decoded – A must read for the common man!

What is GST (Goods and Services Tax)? The biggest indirect tax reform since 1947 – the Goods and Services Tax Bill or the more famously known GST Bill, is a single tax on the supply of goods and services, right from the manufacturer to the consumer. This tax would be charged and collected at every […]

Univision Communications Acquires Gawker Media: The Inside Out Story!

The News… Univision Communications Inc (UCI) today announced that it had entered into an agreement to acquire Gawker Media Group, as part of its bankruptcy proceedings. The deal will be accounted as an asset purchase which includes the following platforms: Gizmodo (Gadget and technology lifestyle), Jalopnik (Cars and automotive culture), Jezebel (Celebrity, Sex, Fashion for […]